EasyPaw Shipping Policy

Shipping Policy

This Shipping Policy outlines how we handle the processing, shipping, and delivery of your orders when you make a purchase from our site. We aim to ensure your EasyPaw products arrive safely and promptly.

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Last updated: November 2024

1. Delivery Times

2. Shipping Process

3. Carriers

4. Shipping Charges

5. Contact Us

1. delivery times

Our goal at EasyPaw is to provide you the best shipping options no matter where you live. We ship to hundreds of customers every day and can provide the highest level of responsiveness.

HOW LONG DOES THE DELIVERY TAKE?
The time period for deliveries is composed of two periods:

1) Processing time:

Within 1-3 business days after the order is checked, approved and packed. Then your package will be prepared for transport.

2) Delivery time:

Once the package has been picked up by our shipping company it will take after:

United States: 5 - 10 business days*
Canada: 5 - 10 business days*
Australia: 9 - 14 business days*

Package will be delivered by the postal service company DHL, UPS, USPS or FedEx.

*All shipping times exclude customs delays. Delays may occur during busy periods such as Christmas or Black Friday.

*Please note that shipments to Canada may incur additional taxes and duties, which are the responsibility of the recipient.

WHERE IS MY PACKAGE?

After the package is shipped, you will receive an email with a tracking number.

With this number you can track your order here: Track Your Order

The shipment may be sent in several partial shipments for logistical reasons.

2. shipping process

- Order Processing: Orders typically take 1-3 days to process before they are shipped. This includes conducting the final checks, packaging, and dispatching your customized order from our facility.

- Shipping Notification: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress to your doorstep.

-Shipping time: Orders are typically delivered within 5-10 business days.

3. carriers

We use reputable shipping carriers to ensure that your order arrives as quickly and safely as possible. The choice of carrier may vary depending on the size and weight of your order, as well as the final delivery location.

4. shipping charges

- Shipping charges vary depending on the size of the order and the delivery location. These charges will be calculated at checkout and will be clearly displayed before you complete your payment.

- We strive to keep shipping costs reasonable while ensuring that your order arrives in perfect condition.

5. contact us

If you have any questions about your order's shipping status or if there are any issues with the delivery, please contact us immediately at: info@easy-paw.com

Our team is here to assist with any concerns you may have.

Thank you for shopping with us!